Questions
Straight answers.
Everything businesses ask us before they partner. Don't see yours? Get in touch.
Partnering
Is this a donation?
No. You're buying a marketing kit from a for-profit company. The meals are Still Fed's own contribution: for every $1 you spend, we fund 1 meal through hunger-relief organizations, paid out of our revenue. Your purchase is not a donation and is not tax-deductible.
What's in the kit?
A verified badge family, a signed certificate, social media graphics and captions, a public profile page, and a QR code customers can scan to verify you. Higher tiers add a window decal or acrylic plaque.
Is my purchase tax-deductible?
No. It's a purchase of marketing services from a for-profit company, not a charitable contribution. Talk to your accountant about how to categorize it; many businesses treat it as a marketing expense.
What is the Founding 25?
Every city starts with 25 partner spots. When all 25 are filled, the city is complete and every founding partner gets a commemorative graphic to share.
Can I still join if my city is complete?
Yes. Completing the Founding 25 is a milestone, not a limit. Businesses that join later are full partners with the same kit.
How do referrals work?
Every partner gets a referral link. When a business buys through it, you earn 10% of that purchase's meals added to your count. Still Fed funds those bonus meals too.
Meals
Do the meals go to my city?
Not necessarily. We fund established hunger-relief organizations, and they decide where meals are needed most. City totals on this site count meals funded by partners in that city.
Who provides the meals?
Hunger-relief organizations we partner with. We send them funding; they source, prepare, and distribute the meals. Our meal promise page explains how it works.
How do I know the meals are funded?
We track every meal in a ledger tied to each purchase and reconcile it against what we send our partner organizations. See our meal promise page for details.
Your kit
How fast do I get my kit?
Minutes after you finish the short onboarding form. Everything is generated automatically, day or night.
Can I change my profile later?
Yes, anytime from your dashboard. Changing your name or logo rebuilds your graphics, badges, and certificate automatically.
When does my decal or plaque arrive?
Physical items ship in batches. You will get an email with tracking as soon as yours ships, and you can follow its status in your dashboard.
Company
Where does the money go?
It pays for your kit, for running Still Fed, and for the meals we fund: 1 meal for every $1, sent to hunger-relief organizations out of our revenue. Still Fed is a for-profit company, and we say so openly.
Can I get a refund?
See our Terms for the refund policy. If your purchase is refunded, its meals and any referral bonus meals are removed from the counts.
Still have a question? Email us at support@….